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  1. Jira Service Management Data Center
  2. JSDSERVER-15502

Assets stale progress cleanup job (AssetsProgressCleanupJob) is unscheduled on clustered Data Center if one of the nodes is stopped

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      Issue Summary

      During Jira Service Management shutdown process, some plugins may be disabled.
      As part of the disable process, some plugins may unschedule related jobs.

      During a graceful shutdown of a single node of a JSM DC cluster, it may unschedule the AssetsProgressCleanupJob for the entire cluster.
      If this is not part of a node restart, the job will be missing until a new node is started.

      Steps to Reproduce

      1. Install a vanilla instance of Jira Service Management.
        • This should be a clustered data center instance with at least 2 nodes.
      2. Go to Administration > System > Scheduler details.
      3. Search for AssetsProgressCleanupJob and note the schedule exists.
      4. Stop only one of the nodes of the JSM DC cluster.
        • Jira should be gracefully stopped without killing the Java process.
      5. Go to Administration > System > Scheduler details.
      6. Search for AssetsProgressCleanupJob.

      Expected Results

      The AssetsProgressCleanupJob schedule still exists.

      Actual Results

      The AssetsProgressCleanupJob scheduled job is not on the list anymore.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

            [JSDSERVER-15502] Assets stale progress cleanup job (AssetsProgressCleanupJob) is unscheduled on clustered Data Center if one of the nodes is stopped

            SET Analytics Bot made changes -
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            Labels Original: ACE-6010 thmas-jac-check New: ACE-6010 ril thmas-jac-check
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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 956114 ]
            Thiago Masutti made changes -
            Labels Original: ACE-6010 New: ACE-6010 thmas-jac-check
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            Labels New: ACE-6010
            Michael Silverman made changes -
            Remote Link New: This issue links to "ACE-6010 (Atlassian Support System)" [ 943037 ]
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            Remote Link New: This issue links to "ACE-5884 (Atlassian Support System)" [ 938084 ]

              Unassigned Unassigned
              tmasutti Thiago Masutti
              Affected customers:
              0 This affects my team
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                Created:
                Updated: