• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      I have a suggestion from a customer that would like a Create Ticket button directly on the "My Request" Page.

          Form Name

            [JSDSERVER-1549] Create ticket button on the "My Request" page.

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010386 ] New: JAC Suggestion Workflow 3 [ 3647797 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663525 ] New: JAC Suggestion Workflow [ 3010386 ]
            SET Analytics Bot made changes -
            Support reference count New: 2
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321571 ] New: Confluence Workflow - Public Facing v4 [ 2663525 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051971 ] New: JSD Suggestion Workflow - TEMP [ 2321571 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047370 ] New: JSD Suggestion Workflow [ 2051971 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279446 ] New: JSD Suggestion Workflow - TEMP [ 2047370 ]
            jonah (Inactive) made changes -
            Description Original: h3. Problem Definition

            I have a suggestion from a customer that would like a Create Ticket button directly on the "My Request" Page.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1549].
              {panel}

            h3. Problem Definition

            I have a suggestion from a customer that would like a Create Ticket button directly on the "My Request" Page.

              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
              Votes:
              4 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: