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  1. Jira Service Management Data Center
  2. JSDSERVER-15447

Translation Issue in JSM Portal Text Edit toolbar

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      Reported in this ticket: https://a11ysupport.atlassian.net/browse/A11Y-813

      Description from the ticket:

      Representatives from the Treasury Board of Canada Secretariat raised the following issue in a meeting about accessibility on Jun 13, 2024:

      "This HTML box editor, right now, that's one of the only areas that I couldn't translate to French. The portal needs to be accessible in both languages, French and English. And the front end users need to be able to go in and switch the language, set it to their profile and everything has to be in French. So most of the fields were already translated for us from Atlassian. All our custom feels we were able to translate those, but the one area that didn't translate is on mouse overs in the HTML box here. They still remain in English no matter what.

      So that would be something that would be a really high priority because this is the front facing portal that we built."

      Screenshot of the representative's screenshare during the meeting is below. The red box indicates the area he was referring to.

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          Masahito Sugahara

              Unassigned Unassigned
              1fa8f36b8478 Masahito Sugahara
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