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Bug
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Resolution: Fixed
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High
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5.13.0
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Severity 3 - Minor
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Issue Summary
The status message is not announced when user submit the request.
Steps to Reproduce
- Enter the form details and submit the form.
- Using screen reader ensure that the status message isn't announcing.
Screen Recording
Screen Recording 2024-05-23 at 2.04.25 PM.mov
Actual Results
The status message is not being announced when a user submits any claim. As a result, screen reader users won't be able to understand whether their request has been successfully sent or not.
Expected Results
Display a visual message stating as "Your request has been sent successfully."
Use ARIA live region to make sure that the dynamic update is announced for screen reader users. This can be achieved by either adding a live region role="status" or aria-live="polite" and aria-atomic="true" attributes to the container used to display the message. Make sure the live region is present in the page source by default.
For more information on implementing the live regions, visit https://developer.mozilla.org/en-US/docs/Web/Accessibility/ARIA/ARIA_Live_Regions
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Environment
MacBook Pro (16-inch, 2019)
macOS Ventura Version 13.6.1
Chrome - Version 120.0.6099.234 (Official Build) (x86_64)
Firefox- Version 112.0.1 (64-bit)
Safari- Version 17.3 (18617.2.4.11.9, 18617)
JAWS- Version 2022
NVDA- Version 2020.3