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Bug
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Resolution: Duplicate
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Medium
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None
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5.12.1
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None
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2
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Severity 3 - Minor
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2
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Problem
There are no related KB articles suggested if there is a UID in the issue summary in the issue view.
Environment
Tested on numerous 8.x Confluence versions
(8.5.0, 8.5.1, 8.5.2, 8.5.3, 8.5.4, 8.5.5)
Confluence v8.5.4
Steps to Reproduce
Steps to reproduce:
1. Create a test article in a test confluence space, with a title 'PIPS - How to Create a Program Code'.
2. Create a test issue in a test JSM project (v5.12.1), with a summary 'PIPS - Program Code for PN 044438'.
3. Link the test confluence space in the project settings.
4. Go back to the issue view and scroll down to check the 'Related knowledge base articles' section.
Expected Results
The test article is suggested in the issue view under 'Related knowledge base articles'.
Actual Results
No related articles were found in the issue view under 'Related knowledge base articles'.
Workaround
None known currently
Notes
- duplicates
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JSDSERVER-15204 The "Related Knowledge Base Articles" panel does not return any result
- Closed
- mentioned in
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