[JSDSERVER-15237] customer portal description field is adding the text as Italic when we mark a word between two stars instead of bold

customer portal description field adds the text as Italic when we mark a word between two stars. Ideally, it should mark the word in bold.

This is reproducible on Data Center: yes

Install any JSM.
Open the customer portal and try to create a request.
Add the word hello between two stars in the description field and check its behaviour.
Add the word hello between two underscores(_) and check the behaviour.

The word hello becomes bold when present between two stars.

The word hello should become bold when present between two stars but that is not the case. It is becoming italic instead of bold.

When the word is between underscore it is correctly becoming Italic.

Use the below text formatting in the customer portal.

*Italic characters* 
_Italic characters_
**bold characters**
__bold characters__
~~strikethrough text~~

links to

Internal ticket

Form Name

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