NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Summary

      Paging does not work properly in Customer Portal view

      Steps to Reproduce

      1. Create a Test Customer in a test instance
      2. Have Test Customer create 10 requests & Add him as Request Participants in 30 other requests
      3. In Customer Portal view, Created by me lists the 10 requests and Created by others shows the first 20 requests
      4. Clicking page 2, Created by me lists 0 issues and Created by others list does not change

      Expected Results

      • 2nd page should show the remaining 10 issues for Created by others

      Actual Results

      • The list does not change on the 2nd page for Created by others

          Form Name

            [JSDSERVER-1514] Paging does not work properly in Customer Portal View

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304215 ] New: JAC Bug Workflow v3 [ 3125243 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058189 ] New: JSD Bug Workflow v5 - TEMP [ 2304215 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055738 ] New: JSD Bug Workflow v5 [ 2058189 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956159 ] New: JSD Bug Workflow v5 - TEMP [ 2055738 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1614863 ] New: JSD Bug Workflow v5 [ 1956159 ]
            jonah (Inactive) made changes -
            Description Original: h3. Summary
            Paging does not work properly in Customer Portal view

            h3. Steps to Reproduce
            # Create a Test Customer in a test instance
            # Have Test Customer create 10 requests & Add him as Request Participants in 30 other requests
            # In Customer Portal view, *Created by me* lists the 10 requests and *Created by others* shows the first 20 requests
            # Clicking page 2, *Created by me* lists 0 issues and *Created by others* list does not change

            h3. Expected Results
            - 2nd page should show the remaining 10 issues for *Created by others*

            h3. Actual Results
            - The list does not change on the 2nd page for *Created by others*
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1514].
              {panel}

            h3. Summary
            Paging does not work properly in Customer Portal view

            h3. Steps to Reproduce
            # Create a Test Customer in a test instance
            # Have Test Customer create 10 requests & Add him as Request Participants in 30 other requests
            # In Customer Portal view, *Created by me* lists the 10 requests and *Created by others* shows the first 20 requests
            # Clicking page 2, *Created by me* lists 0 issues and *Created by others* list does not change

            h3. Expected Results
            - 2nd page should show the remaining 10 issues for *Created by others*

            h3. Actual Results
            - The list does not change on the 2nd page for *Created by others*
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1514 [ JSDCLOUD-1514 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server fug New: affects-cloud affects-server fug
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: fug New: affects-server fug
            Andy Nguyen (Inactive) made changes -
            Description Original: h3. Summary
            Paging does not work properly in Customer Portal View

            h3. Steps to Reproduce
            # Created a test customer in a test instance
            # Test Customer created 10 request, assign the customer as request participant in 30 other issues
            # In Customer Portal View, *Created by me* list the 10 issues and *Created by others* shows the first 20 issues
            # Clicking page 2, *Created by me* list 0 issues and *Created by others* list does not change

            h3. Expected Results
            - Paging should show properly work in Customer Portal View. 2nd page should show the remaining 10 issues for *Created by Others*

            h3. Actual Results
            - Paging does not work properly in Customer Portal View. Lis does not change on the 2nd page for *Created by Others*
            New: h3. Summary
            Paging does not work properly in Customer Portal view

            h3. Steps to Reproduce
            # Create a Test Customer in a test instance
            # Have Test Customer create 10 requests & Add him as Request Participants in 30 other requests
            # In Customer Portal view, *Created by me* lists the 10 requests and *Created by others* shows the first 20 requests
            # Clicking page 2, *Created by me* lists 0 issues and *Created by others* list does not change

            h3. Expected Results
            - 2nd page should show the remaining 10 issues for *Created by others*

            h3. Actual Results
            - The list does not change on the 2nd page for *Created by others*

              vwong@atlassian.com vwong
              jalor Janice Alor (Inactive)
              Affected customers:
              17 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: