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  1. Jira Service Management Data Center
  2. JSDSERVER-15102

External users can't send email to my project

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      Hello,

      My issue is about external users are not able to send me request through email even though my project is an "open project" with no restriction.

      My question is "should i always add their email address first the client section or is there any configuration that will allow anyone from any domain to create request on my project via email?

      Below are the errors in my processing log:

      Many thanks for your help.

      Regards,

      Nimalen

          Form Name

            [JSDSERVER-15102] External users can't send email to my project

            Marc Dacanay made changes -
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            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 978694 ]

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              f9007fbb7d50 Nimalen
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