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  1. Jira Service Management Data Center
  2. JSDSERVER-15040

Permission Error on Bulk delete Object

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      When a non-admin user attempts to perform a bulk delete of an object in Jira, a pop-up message is displayed. However, the same user has the ability to delete a single object or all objects of a particular type.

      Sorry, you do not have permission to perform this action. PermissionInsightException: User <> didn't have correct permission (view) for object: 31

      Steps to Reproduce

      1. Create a new Objectschema with a few objects.
      2. Login to Jira as a non-admin Schema manager user, and perform Bulk delete object
      3. Attached is the screen recording:  BulkDelete.mp4

      Expected Results

      User should be able to perform bulk delete objects.

      Actual Results

      The permission error popped up with the error message:

      Sorry, you do not have permission to perform this action. PermissionInsightException: User <> didn't have correct permission (view) for object: 31

      In the atlassian-jira.log, can see the below error:

      2024-01-17 11:06:37,038+0000 insight-InsightThreadGroup-worker-thread-2 ERROR Test     [c.r.j.p.i.services.core.ObjectServiceImpl] Error auditing object bulk deletion
com.riadalabs.jira.plugins.insight.common.exception.PermissionInsightException: PermissionInsightException: User JIRAUSER10200 didn't have correct permission (admin).
	at com.riadalabs.jira.plugins.insight.services.permission.DefaultInsightPermissionsChecker.checkPermission(DefaultInsightPermissionsChecker.java:98)
	at com.riadalabs.jira.plugins.insight.services.permission.DefaultInsightPermissionsChecker.checkAdminPermission(DefaultInsightPermissionsChecker.java:281)
	at com.riadalabs.jira.plugins.insight.services.progress.ProgressServiceBase.checkAdminPermission(ProgressServiceBase.java:596)
	at com.riadalabs.jira.plugins.insight.services.progress.ProgressServiceBase.finishProgressOk(ProgressServiceBase.java:261)
	at com.riadalabs.jira.plugins.insight.services.core.ObjectServiceImpl.runDeleteObjectsProcess(ObjectServiceImpl.java:1680)
	at com.riadalabs.jira.plugins.insight.services.core.ObjectServiceImpl.lambda$deleteObjectsWithProgress$17(ObjectServiceImpl.java:1642)
	at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:829)

      Workaround

      Grant Insight Administrator permission to the affected user to perform bulk delete.

      Note: This may not be desirable, as it will expose all schemas to the user

        1. BulkDelete.mp4
          807 kB
          Naveen Ravi
        2. Screenshot 2024-01-17 at 4.37.30 PM.png
          227 kB
          Naveen Ravi
        3. Screenshot 2024-01-17 at 4.38.12 PM.png
          256 kB
          Naveen Ravi
        4. Screenshot 2024-01-17 at 4.54.19 PM.png
          227 kB
          Naveen Ravi

              c8bcca445054 Benjamin Suess
              nravi@atlassian.com Naveen Ravi
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                Created:
                Updated:
                Resolved: