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  1. Jira Service Management Data Center
  2. JSDSERVER-1502

Keep Me Logged In tick-box not working in Customer Portal

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      Summary

      Keep Me Logged In tick-box not working in Customer Portal

      Steps to Reproduce

      1. Log in to Customer portal with "Keep me logged in" Tickbox is ticked.
      2. Perform some actions in portal.
      3. Close down browser.
      4. Open the browser back.
      5. Navigate to portal.

      Expected Result

      • Is Still logged in to portal even after browser restart.

      Actual Result

      • Still get prompted to log in.

      Notes

      • Tested in IE11, Firefox and Chrome

            [JSDSERVER-1502] Keep Me Logged In tick-box not working in Customer Portal

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304926 ] New: JAC Bug Workflow v3 [ 3125134 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058844 ] New: JSD Bug Workflow v5 - TEMP [ 2304926 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056207 ] New: JSD Bug Workflow v5 [ 2058844 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955689 ] New: JSD Bug Workflow v5 - TEMP [ 2056207 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615514 ] New: JSD Bug Workflow v5 [ 1955689 ]
            Michael S made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 268769 ]
            Michael S made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 268769 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602711 ] New: JSD Bug Workflow v4 [ 1615514 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398885 ] New: JSD Bug Workflow v2 [ 1602711 ]

              ldoan Lan Doan (Inactive)
              zahmad Zahiruddin Ahmad (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: