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  1. Jira Service Management Data Center
  2. JSDSERVER-14542

Make the same type of integration between A4J and Assets available for Jira Cloud, also in Jira Service Management Data Center

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Make the same type of integration between A4J and Assets available for Jira Cloud, also in Jira Service Management Data Center

      When trying to update Asset Object's attributes based on workflows in JSM DC, currently we need to use the Insight/Assets post-functions as per the Post functions article or make use of Groovy scripts which is not supported by Atlassian.

      We observed that in JSM Cloud there is a kind of integration between A4J and Assets, making Asset actions available in A4J, and consequently making it possible to create object triggers.

      https://community.atlassian.com/t5/Jira-Service-Management/Can-I-create-an-automation-which-creates-an-object-in-Assets/qaq-p/2292046

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            [JSDSERVER-14542] Make the same type of integration between A4J and Assets available for Jira Cloud, also in Jira Service Management Data Center

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