If we are given with the possibility of including a portal group within another portal group we would have much more possibilities in terms of organising our request types in portal.

I provide an example below:

• Portal group 1 - Financial issues
  • Tax payment (request )
  • Payroll issues (request)
  • Personal request (portal group that should redirect to the forms inside)
    • Home office request (request)
    • Salary increase request (request)
• Portal group 2 - Technical issues
  • Report an Incident (request)
  • Information request (portal group)
    • Service current status report (request)
    • Documentation (request)
    • other information request (request)