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Bug
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Resolution: Obsolete
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Low
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None
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2.2
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Severity 3 - Minor
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Group participants can be populated using workflow post function at the issue creation stage.
But they will not receive notification about issue creation
Can you please Fix the Service Desk notification scheme by adding Group Participants in the Issue Created event ?
- details
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JSDSERVER-1433 Add the request Participant field in the Customer Portal
- Closed
- links to
Form Name |
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[JSDSERVER-1434] Group Participants added at issue creation do not receive issue creation notification
Resolution | New: Obsolete [ 11 ] | |
Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
Labels | Original: affects-server pm | New: affects-server pm ril |
Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 954803 ] |
Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2304992 ] | New: JAC Bug Workflow v3 [ 3126406 ] |
Status | Original: To Do [ 10071 ] | New: Gathering Impact [ 12072 ] |
Symptom Severity | Original: Minor [ 14432 ] | New: Severity 3 - Minor [ 15832 ] |
Labels | Original: affects-server | New: affects-server pm |
Workflow | Original: JSD Bug Workflow v5 [ 2058911 ] | New: JSD Bug Workflow v5 - TEMP [ 2304992 ] |
Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2056279 ] | New: JSD Bug Workflow v5 [ 2058911 ] |
Workflow | Original: JSD Bug Workflow v5 [ 1955786 ] | New: JSD Bug Workflow v5 - TEMP [ 2056279 ] |
Closing this ticket as it is obsolete. If you still see similar issue, please contact our support team.
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Atlassian dev team