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  1. Jira Service Management Data Center
  2. JSDSERVER-14310

View issue in queue view & comments: Insufficient color contrast for standard text

      Issue Summary

      The color contrast of the link text present under "Activity" section is insufficient.

      Steps to Reproduce

      1. Navigate to the "Issue" dropdown in the header.
      2. Select any issue from the dropdown.
      3. For example, select the "JSM-1 What am i looking at?" issue.
      4. Observe that "View issue in queue view & comments" page has been appeared on the screen.
      5. Check the color contrast of the text using Color Contrast Analyser tool.

      Screenshot

      Actual Results

       The "All", "Comments", "Work log", "History", and "Activity" link text with #4C9AFF foreground color has an insufficient color contrast ratio of 2.8:1 with #FFFFFF background color on hover and focus.

      Expected Results

      On all pages, ensure that each foreground/background color combination presents a contrast ratio of at least 4.5:1 for standard text.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2019)
      macOS Ventura Version 13.3.1
      Chrome - Version 114.0.5735.198 (Official Build) (x86_64)
      Firefox- Version 112.0.1 (64-bit)
      Safari- Version 16.4 (18615.1.26.11.23)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

          Form Name

            [JSDSERVER-14310] View issue in queue view & comments: Insufficient color contrast for standard text

            Bilal Cinarli made changes -
            Fix Version/s New: 10.3.0 [ 109406 ]
            Bilal Cinarli made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Bilal Cinarli made changes -
            Remote Link Original: This issue links to "A11Y-257 (Bulldog)" [ 931076 ] New: This issue links to "A11Y-257 (JIRA Server (Bulldog))" [ 931076 ]
            Komal Bane made changes -
            Labels Original: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-lv-user ax-medium-priority ax-qa ax-qa-verified ril New: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-lv-user ax-medium-priority ax-qa ax-qa-fixed ax-qa-verified ril
            Komal Bane made changes -
            Labels Original: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-lv-user ax-medium-priority ax-qa ril New: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-lv-user ax-medium-priority ax-qa ax-qa-verified ril
            Komal Bane made changes -
            Marc Dacanay made changes -
            Labels Original: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-lv-user ax-medium-priority ax-qa New: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-lv-user ax-medium-priority ax-qa ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955979 ]
            Bilal Cinarli made changes -
            Remote Link New: This issue links to "A11Y-257 (Bulldog)" [ 931076 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-lv-user ax-medium-priority ax-qa New: 1.4.3 Level-AA WCAG21 ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Viewissueinqueueview&comments ax-jsm-dc-vpat-pg10 ax-jsmdc-agentissueview ax-lv-user ax-medium-priority ax-qa

              Unassigned Unassigned
              c3f9a46dc7c4 Varsha Bansode
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: