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  1. Jira Service Management Data Center
  2. JSDSERVER-14241

Project | All Open: Focus not clearly visible

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      Issue Summary

      Focus indicator is not clearly visible for buttons such as "Save button" in Edit queue in more options of the page, "create button "in clone queue , "Add button" in add short cut column & "Link existing space" in Knowledge base in side navigation panel.

      Steps to Reproduce

      1. Open the Project-All open page
      2. Using Tab key,Navigate to the mentioned instances in the page and activate it
      3. Observes the  dialogs appears ,Navigate to the mentioned buttons 
      4. Observe there is no clear focus indicator present.

      Screenshot

       

      Actual Result

      Focus indicator is not clearly visible for buttons such as "Save button" present in "Edit queue "and "create button "in clone queue dialog present in more options in the main content area , "Add button" in add short cut non modal dialog & "Link existing space" in Knowledge base non modal dialog  present  in side navigation panel in the page.

      As a result, users with learning and mobility impairments as well as those with and low vision will not be able to easily find out which element currently has the focus.

      Expected Results

      The focus indicator should be clearly visible while navigating between the interactive elements using a keyboard.

      Set the CSS outline property for the interactive elements to ensure that a clear focus indication is available for users.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16 inch, 2021)
      macOs Ventura  13.5
      Chrome - Version 115.0.5790.170 (Official Build) (arm64)
      Firefox- Version 112.0. 1
      Safari- Version 16.5 (18615.2.9.11.4)
      JAWS- Version 2023
      NVDA- Version 2023
      Voiceover - Version Latest

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          Form Name

            [JSDSERVER-14241] Project | All Open: Focus not clearly visible

            Sojal Shende made changes -
            Labels Original: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg08 ax-jsmdc-queueview ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA ril wcag21 New: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg08 ax-jsmdc-queueview ax-jsmdc-vpat-2024 ax-jsmdc-vpat-2024-allopen ax-jsmdc-vpat-2024-reused ax-kb-user ax-lv-user ax-medium-priority ax-qa ax-qa-partially-fixed ax-qa-verified level-AA ril wcag21
            Sojal Shende made changes -
            Attachment New: Screenshot 2024-12-17 at 5.09.11 PM.png [ 476141 ]
            Marc Dacanay made changes -
            Labels Original: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg08 ax-jsmdc-queueview ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA wcag21 New: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg08 ax-jsmdc-queueview ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA ril wcag21
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955941 ]
            Bilal Cinarli made changes -
            Remote Link New: This issue links to "A11Y-295 (Bulldog)" [ 931090 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg08 ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA wcag21 New: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg08 ax-jsmdc-queueview ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA wcag21
            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 912053 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Nayan Kamble made changes -
            Labels Original: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg04 ax-jsm-dc-vpat-pg08 ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA wcag21 New: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg08 ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA wcag21
            Nayan Kamble made changes -
            Labels Original: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg04 ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA wcag21 New: 2.4.7 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-Allopen ax-jsm-dc-vpat-pg04 ax-jsm-dc-vpat-pg08 ax-kb-user ax-lv-user ax-medium-priority ax-qa level-AA wcag21

              Unassigned Unassigned
              415c9ec44a7c Pravalika Suragani (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: