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  1. Jira Service Management Data Center
  2. JSDSERVER-1421

User doesn't get notifications if they are added to the reporter field after creation

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      Our Support team might create a ticket for a problem. They then will go through and change the reporter to a support customer. The new reporter does not receive notifications.

      The only fix I observed to this was to add the Support Customer to the Users group, which we don't want to do for each customer, as you might imagine.

              dpham Duy Pham (Inactive)
              d5d55de7ab71 Michael Newman
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