• Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      The Service Desk view of an issue does not seem to show attachments.

      See here:
      https://extranet.atlassian.com/jira/servicedesk/customer/intsys/none-of-these-fit-my-needs!-54109

      The normal JIRA view shows the attachment just fine:
      https://extranet.atlassian.com/jira/browse/INTSYS-54109

          Form Name

            [JSDSERVER-141] Cannot see attachments in Service Desk view

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305145 ] New: JAC Bug Workflow v3 [ 3125674 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059074 ] New: JSD Bug Workflow v5 - TEMP [ 2305145 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056471 ] New: JSD Bug Workflow v5 [ 2059074 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956029 ] New: JSD Bug Workflow v5 - TEMP [ 2056471 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1614951 ] New: JSD Bug Workflow v5 [ 1956029 ]
            jonah (Inactive) made changes -
            Description Original: The Service Desk view of an issue does not seem to show attachments.

            See here:
            https://extranet.atlassian.com/jira/servicedesk/customer/intsys/none-of-these-fit-my-needs!-54109

            The normal JIRA view shows the attachment just fine:
            https://extranet.atlassian.com/jira/browse/INTSYS-54109
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-141].
              {panel}

            The Service Desk view of an issue does not seem to show attachments.

            See here:
            https://extranet.atlassian.com/jira/servicedesk/customer/intsys/none-of-these-fit-my-needs!-54109

            The normal JIRA view shows the attachment just fine:
            https://extranet.atlassian.com/jira/browse/INTSYS-54109
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-141 [ JSDCLOUD-141 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602285 ] New: JSD Bug Workflow v4 [ 1614951 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398338 ] New: JSD Bug Workflow v2 [ 1602285 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 580594 ] New: JSD Bug Workflow [ 1398338 ]

              Unassigned Unassigned
              jbunton James Bunton
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: