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  1. Jira Service Management Data Center
  2. JSDSERVER-14080

Project - Waiting for Support: Missing explicit association of form controls

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      Issue Summary

      The checkbox present in the table is missing association between visual text and checkbox.

      Steps to Reproduce

      1. Open the "Project - Waiting for Support" page.
      2. Navigate to the main content.
      3. Using screen reader, navigate to the checkbox.
      4. Inspect the code.
      5. Observe that the checkbox is not explicitly associated.

      Screenshot

      Actual Results

      When users navigate to the "Select all" checkbox, it is announcing empty for screen reader users.

      As a result, if checkboxes are missing accessible name the motive of checkboxes will not be known to screen reader users and thus creates bad user experience for them.

      Expected Results

      The accessible names for checkboxes should be announced for the screen reader users when they navigate to this.

      Apply the following changes:

      • The checkbox that is having functionality of activating all checkboxes(consisting of particular issue) in the table should have accessible name as “Select all issues”. This can be achieved by using aria-label attribute in <input> element.
      • The checkbox present for particular issue should be associated with the checkbox <input> element using “aria-labelledby” attribute. The checkbox should be reference via issue key link.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Monterey Version 12.3.1
      Chrome - Version 101.0.4606.81 (Official Build) (64-bit)
      Firefox- Version 93.0 (32-bit)
      Safari- Version 15.3 (17612.4.9.1.5)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

        1. Screenshot 2023-09-08 at 1.21.05 PM.png
          793 kB
          Athul Sudhan
        2. Screenshot 2024-12-16 at 11.21.55 PM.png
          713 kB
          Rahul Patil

            [JSDSERVER-14080] Project - Waiting for Support: Missing explicit association of form controls

            Sylwia Mikołajczuk made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Sylwia Mikołajczuk made changes -
            Fix Version/s New: 10.3.0 [ 109406 ]
            Sylwia Mikołajczuk made changes -
            Remote Link Original: This issue links to "A11Y-275 (Bulldog)" [ 931081 ] New: This issue links to "A11Y-275 (JIRA Server (Bulldog))" [ 931081 ]
            Rahul Patil made changes -
            Labels Original: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ril New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ax-qa-fixed ax-qa-verified ril
            Rahul Patil made changes -
            Attachment New: Screenshot 2024-12-16 at 11.21.55 PM.png [ 476223 ]
            Marc Dacanay made changes -
            Labels Original: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955843 ]
            Bilal Cinarli made changes -
            Remote Link New: This issue links to "A11Y-275 (Bulldog)" [ 931081 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-medium-priority ax-qa New: 1.3.1 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]

              Unassigned Unassigned
              4cbd728b4726 Rinku Kumar
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: