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  1. Jira Service Management Data Center
  2. JSDSERVER-14077

Project - Waiting for Support: Current state not defined

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      Issue Summary

      The current state is not defined for the currently selected pagination button.

      Steps to Reproduce

      1. Open the "Project - Waiting for Support" page.
      2. Navigate to the main content.
      3. Navigate to the pagination buttons.
      4. Inspect the code.
      5. Notice that the current page state is not programmatically defined.

      Screen Recording

      JSM_ Waiting for support - Google Chrome 2023-08-28 18-33-11.mp4

      Actual Results

      The current state is not programmatically defined for the currently active pagination button.
      As a result, screen reader users will not be aware of the currently active state of the button.

      Expected Results

      Ensure that the current state of the active pagination button is defined using the "aria-current" attribute with an appropriate token value.
      Apply the following changes:

      • Add the aria-current="page" attribute to <button> element of the button.
      • Ensure that the "aria-current" attribute is updated as per user interaction using scripting.

      Code Snippet

      <button page="1" class="css-13cqjti" type="button" aria-current="page" tabindex="0">
<span class="css-178ag6o">1</span>
</button>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Monterey Version 12.3.1
      Chrome - Version 101.0.4606.81 (Official Build) (64-bit)
      Firefox- Version 93.0 (32-bit)
      Safari- Version 15.3 (17612.4.9.1.5)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

        1. JSM_ Waiting for support - Google Chrome 2023-08-28 18-33-11.mp4
          3.34 MB
        2. Screenshot 2024-12-16 at 11.28.38 PM.png
          Screenshot 2024-12-16 at 11.28.38 PM.png
          654 kB

            [JSDSERVER-14077] Project - Waiting for Support: Current state not defined

            Sylwia Mikołajczuk made changes -
            Fix Version/s New: 10.3.0 [ 109406 ]
            Sylwia Mikołajczuk made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Sylwia Mikołajczuk made changes -
            Remote Link Original: This issue links to "A11Y-276 (Bulldog)" [ 931349 ] New: This issue links to "A11Y-276 (JIRA Server (Bulldog))" [ 931349 ]
            Rahul Patil made changes -
            Labels Original: 4.1.2 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ril New: 4.1.2 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ax-qa-fixed ax-qa-verified ril
            Rahul Patil made changes -
            Attachment New: Screenshot 2024-12-16 at 11.28.38 PM.png [ 476224 ]
            Marc Dacanay made changes -
            Labels Original: 4.1.2 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa New: 4.1.2 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955840 ]
            Bilal Cinarli made changes -
            Remote Link New: This issue links to "A11Y-276 (Bulldog)" [ 931349 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: 4.1.2 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-medium-priority ax-qa New: 4.1.2 Level-A WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]

              Unassigned Unassigned
              4cbd728b4726 Rinku Kumar
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: