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  1. Jira Service Management Data Center
  2. JSDSERVER-14075

Project - Waiting for Support: Non-descriptive label for buttons

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      Issue Summary

      Non-descriptive labels "Previous", "1", "Next", etc. is provided for pagination buttons in the main content area.

      Steps to Reproduce

      1. Open the "Project - Waiting for Support" page.
      2. Navigate to the main content.
      3. Using screen reader, navigate to the mentioned buttons.
      4. Listen that the button labels are non-descriptive.

      Screenshot

      Actual Results

      Non-descriptive labels such as "Previous", "1", "Next", etc. are specified for the buttons.
      As a result, screen reader user might not understand the purpose of the buttons effectively.

      Expected Results

      Provide the unique and descriptive label for the buttons using aria-label attribute. For example, provide the labels such as "Previous page", "Page 1", "Next page", etc. for the buttons. 

      Code Snippet:

      <button page="1" aria-label="Page 1" class="css-13cqjti" type="button" tabindex="0"> <span class="css-178ag6o">1</span> </button>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOs Monterey Version 12.3.1
      Chrome - Version 101.0.4606.81 (Official Build) (64-bit)
      Firefox- Version 93.0 (32-bit)
      Safari- Version 15.3 (17612.4.9.1.5)
      JAWS- Version 2022
      NVDA- Version 2020.3
      Voiceover - Version Latest

        1. Screenshot 2023-09-08 at 1.17.23 PM.png
          832 kB
          Athul Sudhan
        2. Screenshot 2024-12-16 at 11.40.08 PM.png
          643 kB
          Rahul Patil

          Form Name

            [JSDSERVER-14075] Project - Waiting for Support: Non-descriptive label for buttons

            Rahul Patil made changes -
            Labels Original: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ril New: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-jsmdc-vpat-2024 ax-jsmdc-vpat-2024-reused ax-jsmdc-vpat-2024-waitingsupport ax-medium-priority ax-qa ax-qa-partially-fixed ax-qa-verified ril
            Rahul Patil made changes -
            Attachment New: Screenshot 2024-12-16 at 11.40.08 PM.png [ 476225 ]
            Marc Dacanay made changes -
            Labels Original: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa New: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955838 ]
            Bilal Cinarli made changes -
            Remote Link New: This issue links to "A11Y-277 (Bulldog)" [ 931350 ]
            Sylwia Mikołajczuk made changes -
            Labels Original: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-medium-priority ax-qa New: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-jsmdc-queueview ax-medium-priority ax-qa
            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 911975 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Nayan Kamble made changes -
            Labels Original: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg04 ax-jsm-dc-vpat-pg09 ax-medium-priority ax-qa New: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg09 ax-medium-priority ax-qa
            Nayan Kamble made changes -
            Labels Original: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg04 ax-medium-priority ax-qa New: 2.4.6 Level-AA WCAG21 ax-at-user ax-bug ax-jsm-dc-vpat ax-jsm-dc-vpat-Project-WaitingforSupport ax-jsm-dc-vpat-pg04 ax-jsm-dc-vpat-pg09 ax-medium-priority ax-qa

              Unassigned Unassigned
              4cbd728b4726 Rinku Kumar
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: