Problem

      The customer is facing a problem with the approval button in the mail notifications. The approval buttons look like links in the notifications, this is working correctly in JSM 5.4.7.

      Environment

      JSM 5.4.8

      Steps to Reproduce

      1. In Jira create an ITSM project with sample data.
      2. Go to the project portal and order a New mobile device and set an approver
      3. Submit the request
      4. Wait for the approval mail

      Expected Results

      The mail displays approval buttons

      Actual Results

      The approval mail displays the approval buttons as links.

      Workaround

      N/A

      Notes

      This works correctly in both JSM 5.4.7 and JSM 5.4.8 when sending a test mail through:

      • project settings > Customer Notifications> Approval Required>Send me a test email

          Form Name

            [JSDSERVER-13992] Approval buttons displayed as links in emails

            No work has yet been logged on this issue.

              c8bcca445054 Benjamin Suess
              bbbda0e60be6 Mark van Leeuwen (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: