When editing an Issue the share request with groups custom field (Groups) is shown in the History tab even if it is not updated

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    • Severity 3 - Minor

      Issue Summary

      When editing an Issue the share request with groups custom field (Groups) is shown in the History tab even if it is not updated

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Create a sample data JSM project
      2. Select an Issue from the JSM project
      3. Click on Edit and update the summary

      Note: If you update any custom field in in-line mode, the problematic behavior does not occur. It happens when using the Edit screen.

      Expected Results

      • The History tab should show just the CF summary update
        i.e.:

      Actual Results

      • The History tab shows both Summary and Groups as updated. Groups is shown in blanks.
        i.e.:

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2023-08-03-13-29-15-461.png
          17 kB
          Jose Antonio Uribe
        2. image-2023-08-03-13-29-40-766.png
          19 kB
          Jose Antonio Uribe

              Assignee:
              Benjamin Suess
              Reporter:
              Jose Antonio Uribe (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: