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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Affects Version/s: 5.7.1
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Component/s: Automation
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1
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Severity 3 - Minor
Issue Summary
This is reproducible on Data Center: (yes)
When we uninstall the JSM via GUI, and reinstall it several plugins got disabled, and some troubleshooting steps we have in other bug issues can delay the assistance, troubleshooting, and upgrades on environments.
Steps to Reproduce
- Go to COG > APPLICATION > Click the Uninstall link
- As an example of a problem, the "Legacy Automation" will be disabled in the "Project settings".
- Performing a query in pluginstate table, SEVERAL plugins will be disabled and even after reinstallation, they will persist dormant, even if we do a clear restart in the instance.
Expected Results
As a Jira admin, if we uninstall the JSM package for whatever reason, the plugins should be persistent and keep "enabled" as per default
Actual Results
A select * from pluginstate; is showing the following

Workaround
- Stop the Jira
- Run the SQL below
DELETE FROM pluginstate;
- Start Jira