Problem

Clicking on the Share with Customer button without any comment on the dialog box, commenting, and clicking on the Comment Internally button makes a public comment.

Also, the opposite it's true. Clicking on the Comment Internally button without any comment on the dialog box, making a comment, and clicking on the Share with Customer button makes an internal comment.

Environment

Jira Service Management 5.2.0

Steps to Reproduce

1. The user clicks "Share with customer" with no comment body
2. No comment is sent (i.e. nothing happens)
3. The user proceeds to enter the text
4. The user hits "Comment internally"
5. The comment is sent as public

Or:

1. The user clicks "Comment internally" with no comment body
2. No comment is sent (i.e. nothing happens)
3. The user proceeds to enter the text
4. The user hits "Share with customer"
5. The comment is sent as internal

Expected Results

Even clicking in one button without any word typed in the dialog box, the result always should be the action of the last button clicked.

Actual Results

It's taking the action of the first button clicked.

Workaround

Refreshing the page after clicking on one of the buttons without any comment on the dialog box will make the comment once done take take action on that should be done by the button clicked.

Notes