Issue Summary

Object's tree is not visible in portal when accessed by non licensed user (i.e. customer)

This is reproducible on Data Center: yes

Steps to Reproduce

1. Deploy JSM Data Center version 5.4.4 or above
2. Create Assets type project with example data in it
3. Convert the project to Service type
4. Create a test user without any application license (i.e. customer)
5. Enable the Assets management schema for Service Management (i.e. turn "Object Schema Users permissions for Jira Service Management Customers are" option under ITSM Schema> Roles
6. (Optional, since referenced in the screen shots below) - Modify 'Affected server' custom field assets configuration AQL to "objectType in (Servers, Computers)*
7. Login with the new test user to customer portal
8. Attempt to create a request, then click on the "Affected server" dropdown box search button (i.e. magnifying lense)

Expected Results

Object's tree should display similar to below, just like it displays for a user with JSM agent privileges :

• Notice that 'out of the box' only 'Servers' objects will be visible in the tree (i.e. if replication step 6 above is skipped) 

Actual Results

The tree is not displayed:

On capturing and checking a .har file, can see 403 (forbidden) error on accessing /rest/insight_servicedesk/1.0/servicedesk/17/jstree API:

full response text: "Sorry, you do not have permission to perform this action.. PermissionInsightException: You need to have Application Access (JSM) to perform this action."

Workaround

No workaround exists at the moment