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  1. Jira Service Management Data Center
  2. JSDSERVER-13204

Discovery Tool can not scan SNMP v3 devices if they implement context

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      Issue Summary

      As per: rfc5343
      SNMP Devices may implement ContextID fields for managing data availability. When Security is enabled this context becomes explicit instead of implicit and needs to be provided by the credentials to be scannable.

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Simply simulate SNMP_v3 device with two or more MIBs
      2. Setup Discovery Scan to the device IP with SNMP_v3 credentials
      3. Test the credentials and receive error message

      Expected Results

      Discovery should be able to authenticate and get MIBs records

      Actual Results

      Error message when trying to connect

      Cannot connect to device with credentials

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [JSDSERVER-13204] Discovery Tool can not scan SNMP v3 devices if they implement context

            Zakhar Listiev made changes -
            Resolution New: Done [ 17 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Marek Parfianowicz made changes -
            Labels New: discovery-3111
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Marek Parfianowicz made changes -
            Fix Version/s Original: Discovery 3.1.9 [ 105617 ]
            Fix Version/s New: Discovery 3.1.11 [ 105714 ]
            Sylwester Adamski (Inactive) made changes -
            Fix Version/s New: Discovery 3.1.9 [ 105617 ]
            Sylwester Adamski (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]

              a90b3fd75a5b Sylwester Adamski (Inactive)
              4bbe53f6c66f Louis (Inactive)
              Affected customers:
              18 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: