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  1. Jira Service Management Data Center
  2. JSDSERVER-12930

Attachment button to embed attachment not available when commenting during issue transition or comment edit

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Low Low
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    • 5.4.5
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      Issue Summary

      The attachment button is not available when commenting during the issue transition.

      Steps to Reproduce

      • Do the transition and comment during the issue transition
      • Try to upload attachments from the transition screen.

      Expected Results

      The attachment button is available and can be selected

      Actual Results

      The attachment button to embed attachment gets disappeared

      Workaround

      • Use the attachment field to attach the file instead of a particular multi-line text field's attachment button, then on another screen add a comment with the embedded attachment.
      • Drag/drop the file to the multi-line text field

            [JSDSERVER-12930] Attachment button to embed attachment not available when commenting during issue transition or comment edit

            No work has yet been logged on this issue.

              Unassigned Unassigned
              64bb5fbf78a2 Manojkumar Ramadoss
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: