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  1. Jira Service Management Data Center
  2. JSDSERVER-12930

Attachment button to embed attachment not available when commenting during issue transition or comment edit

    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Low Low
    • None
    • 5.4.5
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      Issue Summary

      The attachment button is not available when commenting during the issue transition.

      Steps to Reproduce

      • Do the transition and comment during the issue transition
      • Try to upload attachments from the transition screen.

      Expected Results

      The attachment button is available and can be selected

      Actual Results

      The attachment button to embed attachment gets disappeared

      Workaround

      • Use the attachment field to attach the file instead of a particular multi-line text field's attachment button, then on another screen add a comment with the embedded attachment.
      • Drag/drop the file to the multi-line text field

          Form Name

            [JSDSERVER-12930] Attachment button to embed attachment not available when commenting during issue transition or comment edit

            Alex Cooksey made changes -
            Resolution New: Cannot Reproduce [ 5 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Manojkumar Ramadoss created issue -

              Unassigned Unassigned
              64bb5fbf78a2 Manojkumar Ramadoss
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: