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  1. Jira Service Management Data Center
  2. JSDSERVER-12909

Issue Search in Assets - Attributes from the reference objects are not displayed in the results

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      Issue Summary

      Assets / Jira administrator would like to be able to create filters (Assets > Search for Objects or via Schema view UI) to include attributes which belong to other Object Types.

      Example

      1. Two Object Types:
        • "Servers" with outgoing reference (Server Owner) to "Employees" Object Type
        • "Employee" Object Type with number of attributes, such as "Phone"
      2. Navigate to "Search for objects" and search for "Servers" objects
      3. Add "Employees".Phone column
      4. Phone data is not fetched

        1. Columns.png
          Columns.png
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        2. Employees.png
          Employees.png
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        3. Server_1.png
          Server_1.png
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            [JSDSERVER-12909] Issue Search in Assets - Attributes from the reference objects are not displayed in the results

            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            Support reference count New: 2
            Pablo Bartolome made changes -
            Summary Original: Issue Search in Assets - Unable to New: Issue Search in Assets - Attributes from the reference objects are not displayed in the results
            Pablo Bartolome made changes -
            Summary Original: Improve Issue Search in Assets New: Issue Search in Assets - Unable to
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 978425 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS New: 2
            Pablo Bartolome made changes -
            Description Original: h3. Issue Summary

            Assets / Jira administrator would like to be able to create filters (Assets > Search for Objects) to include attributes which belong to other Object Types.
            h4. Example
             # Two Object Types:
             ** "Servers" with outgoing reference (Server Owner) to "Employees" Object Type
              !Server_1.png|thumbnail!
              ** "Employee" Object Type with number of attributes, such as "Phone"
              !Employees.png|thumbnail!
             # Navigate to "Search for objects" and search for "Servers" objects
             # Add "Employees".Phone column
              !Columns.png|thumbnail!
             # Phone data is not fetched             		New: h3. Issue Summary

            Assets / Jira administrator would like to be able to create filters (Assets > Search for Objects or via Schema view UI) to include attributes which belong to other Object Types.
            h4. Example
             # Two Object Types:
             ** "Servers" with outgoing reference (Server Owner) to "Employees" Object Type
              !Server_1.png|thumbnail!
              ** "Employee" Object Type with number of attributes, such as "Phone"
              !Employees.png|thumbnail!
             # Navigate to "Search for objects" and search for "Servers" objects
             # Add "Employees".Phone column
              !Columns.png|thumbnail!
             # Phone data is not fetched
            Pablo Bartolome made changes -
            Description Original: h3. Issue Summary

            Assets / Jira administrator would like to be able to create filters (Assets > Search for Objects) to include attributes which belong to other Object Types.
            h4. Example
             # We have 2 Object Types:

             * "Servers" with outgoing reference (Server Owner) to "Employees" Object Type
            !Server_1.png|thumbnail!
             * "Employee" Object Type with number of attributes, such as "Phone"
            !Employees.png|thumbnail!

             # Navigate to "Search for objects" and search for "Servers" objects
             # Add "Employees".Phone column
            !Columns.png|thumbnail!
             # Phone data is not fetched             		New: h3. Issue Summary

            Assets / Jira administrator would like to be able to create filters (Assets > Search for Objects) to include attributes which belong to other Object Types.
            h4. Example
             # Two Object Types:
             ** "Servers" with outgoing reference (Server Owner) to "Employees" Object Type
              !Server_1.png|thumbnail!
              ** "Employee" Object Type with number of attributes, such as "Phone"
              !Employees.png|thumbnail!
             # Navigate to "Search for objects" and search for "Servers" objects
             # Add "Employees".Phone column
              !Columns.png|thumbnail!
             # Phone data is not fetched

              Unassigned Unassigned
              9f03f4114502 Pablo Bartolome
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              17 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: