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  1. Jira Service Management Data Center
  2. JSDSERVER-12399

Hiding an Asset Custom Field from Edit Issue Configuration page removes the values from the field

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.20.11, 4.22.6, 5.6.0

      Issue Summary

      Hiding an Asset Custom Field from the Edit Issue Configuration page removes the values from the field

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Create an Object Schema, Object Type and add a few Objects to it.
      2. Create an Assets Custom Field and associate with a project
      3. Create an issue and assign objects to the Assets Custom Field
      4. Now, Edit the issue and hide the Assets Custom Field from Edit Screen and Click update

      Expected Results

      The Assets Custom Field should not be visible on the Issue edit screen but the value of the field should be retained.

      Actual Results

      The Assets Custom Field is not visible on the Issue edit screen and the value of the respective custom field is also getting deleted.

      Workaround

      Currently, there is no known workaround for this behavior. Refrain from hiding an Assets Custom Field from the Edit screen.

        1. Assets_CF_Delete.mov
          13.95 MB
          Prabhu Subramaniyan

              Unassigned Unassigned
              f75285566e0c Prabhu Subramaniyan
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                Created:
                Updated: