Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-12293

Insight post-function "Set the value of an object attribute with a predefined value" to work for more than one value

    • 0
    • 4
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem

      Insight post-function of "Set the value of an object attribute with a predefined value" currently works for single value.

      Description of Change value states:

      Specify the value to set. Any value not validated to the attribute will be ignored and only one value will be set. Issue placeholders are supported with label values as default. Leaving this field empty will set an empty value.

      Hence, multiple values for example from a Select List (multiple choices) custom field will not work.

      Suggested Solution

      Allow the post-function to work with multiple values.

      Workaround

      No workaround available at the moment.

            [JSDSERVER-12293] Insight post-function "Set the value of an object attribute with a predefined value" to work for more than one value

            SET Analytics Bot made changes -
            Support reference count New: 4
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 978290 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Chung Park Chan made changes -
            Description Original: h3. Problem
            Insight post-function of "[Set the value of an object attribute with a predefined value|https://confluence.atlassian.com/servicemanagementserver/post-functions-1044784443.html]" currently works for single value.

            Hence, multiple values for example from a Select List (multiple choices) custom field will not work.

            h3. Suggested Solution
            Allow the post-function to work with multiple values.

            h3. Workaround
            No workaround available at the moment.
            New: h3. Problem
            Insight post-function of "[Set the value of an object attribute with a predefined value|https://confluence.atlassian.com/servicemanagementserver/post-functions-1044784443.html]" currently works for single value.

            Description of _Change value_ states:
            bq. Specify the value to set. Any value not validated to the attribute will be ignored and *only one value will be set*. Issue placeholders are supported with label values as default. Leaving this field empty will set an empty value.

            Hence, multiple values for example from a Select List (multiple choices) custom field will not work.

            h3. Suggested Solution
            Allow the post-function to work with multiple values.

            h3. Workaround
            No workaround available at the moment.
            Chung Park Chan created issue -

              Unassigned Unassigned
              cchan Chung Park Chan
              Votes:
              15 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated: