Insight smart values like the below can be used in automation rules.

 * {{issue.InsightField}} - Returns the issue summary and issue key

 * {{issue.InsightField.key}} - Returns the issue key

 * {{issue.InsightField.summary}} - Returns the issue summary

 * {{object.name)} - Returns object name

But the smart values to display attribute values and summary are not working for Insight Read-only Custom fields.

Steps to Reproduce:

• Create an Insight Object Schema.
• Create some objects.
• Create an insight custom field, and have the option to select objects during issue creation. Enter the filter issue query and leave all other options default.
• 
• Create an insight Read-only custom field. Add the object schema details and filter Query. Select the attributes to display in the customer portal.
• 
• Create a new issue, and make sure both the insight custom fields are populated and displayed.
• Create an automation rule to print the summary values in the audit log for both the Insight custom field and Insight Read-only custom field.
• 

Expected Behaviour:

The available smart values for insight fields work for both regular insight custom fields and Insight Read only custom fields.

Actual Behaviour

The smart values do not work for Insight Read only custom fields.

Workaround:

The below smart value to display both Name and  Id works for Insight RO custom field too. 

 {{issue.InsightCFRO}}