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Bug
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Resolution: Fixed
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Low
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3.1.2
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None
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1
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Severity 3 - Minor
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1
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Issue Summary
Discovery ESXi_HostSystems pattern is unable to retrieve S/N if Bios manufacturer is missing to be retrieved in the Vcenter interface
This is reproducible on Data Center: yes
Steps to Reproduce
When enabling ESXi_HostSystems pattern and scanning ESX servers the serial number is not retrieved by the discovery tool and this only happen when in VCenter itself those hosts misses the BIOS-Manufacturer info.
When Bios manufacturer is available in Vcenter S/N is set and we see follow in Discovery logs:
Set HostSystem.UUID value from: Hardware.SystemInfo.UUID Set HostSystem.Serialnumber value from: Hardware.SystemInfo.SerialNumber Set extended information Asset Tag value from: HostSystemIdentificationInfo.OtherIdentifyingInfo (asset) Set extended information Service Tag value from: HostSystemIdentificationInfo.OtherIdentifyingInfo (service)
When Bios manufacturer is not available in Vcenter, then the S/N retrieval step is missing from logs:
Set HostSystem.UUID value from: Hardware.SystemInfo.UUID Set extended information Asset Tag value from: HostSystemIdentificationInfo.OtherIdentifyingInfo (asset) Set extended information Service Tag value from: HostSystemIdentificationInfo.OtherIdentifyingInfo (service)
Expected Results
S/N should be retrieved from ESX server BIOS as well.
Actual Results
S/N is not retrieved when BIOS manufacturer is missing.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is blocked by
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JSMDC-18931 You do not have permission to view this issue