• Type: Bug
• Resolution: Done
• Priority: Low
• Fix Version/s: 5.3.2, 5.4.1, 5.5.0
• Affects Version/s: 5.3.0, 5.3.1, Insight 8.10.13
• Component/s: Assets - Core experiences
• Labels:

  None

1. 

   Screenshot 2022-10-31 at 15.01.46.png

   224 kB

   31/Oct/2022 2:23 PM

2. 

   Screenshot 2022-10-31 at 15.17.17.png

   13 kB

   31/Oct/2022 2:27 PM

3. 

   Screenshot 2022-12-12 at 15.03.27.png

   435 kB

   12/Dec/2022 2:05 PM

[JSDSERVER-12124] Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') on Kanban boards thrown to users not granted with Assets roles

Deepti Korwar made changes - 28/Aug/2023 7:35 AM

Remote Link

Original: This issue links to "Page (Atlassian Documentation)" [ 804692 ]

Deepti Korwar made changes - 28/Aug/2023 3:13 AM

Remote Link

New: This issue links to "Page (Atlassian Documentation)" [ 804692 ]

Agnieszka Tomaska (Inactive) made changes - 12/Dec/2022 2:09 PM

Remote Link

New: This issue links to "Page (Atlassian Documentation)" [ 713352 ]

Julien Rey made changes - 12/Dec/2022 2:08 PM

Description

Original: h3. Issue Summary Users who not granted Assets roles are getting the error *Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText')* while browsing Kanban boards. This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround # Go to the page *⚙ > Manage Apps > Manage Apps* # Search for the Assets plugin and please make sure to select *All Apps* in the dropdown menu on the right # Expand the *Assets plugin*, and then expand the list of its modules  !Screenshot 2022-12-12 at 15.03.27.png|thumbnail! # Look for the module *rlabs-js-bundle-assets-rebrand-onboarding* and disable it !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

New: h3. Issue Summary Users who not granted Assets roles are getting the error *Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText')* while browsing Kanban boards. h3. Environment This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround # Go to the page *⚙ > Manage Apps > Manage Apps* # Search for the Assets plugin and please make sure to select *All Apps* in the dropdown menu on the right # Expand the *Assets plugin*, and then expand the list of its modules  !Screenshot 2022-12-12 at 15.03.27.png|thumbnail! # Look for the module *rlabs-js-bundle-assets-rebrand-onboarding* and disable it !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

Julien Rey made changes - 12/Dec/2022 2:07 PM

Description

Original: h3. Issue Summary Users not granted with Assets roles are getting the error *Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText')* while browsing Kanban boards. This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround # Go to the page *⚙ > Manage Apps > Manage Apps* # Search for the Assets plugin and please make sure to select *All Apps* in the dropdown menu on the right # Expand the *Assets plugin*, and then expand the list of its modules  !Screenshot 2022-12-12 at 15.03.27.png|thumbnail! # Look for the module *rlabs-js-bundle-assets-rebrand-onboarding* and disable it !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

New: h3. Issue Summary Users who not granted Assets roles are getting the error *Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText')* while browsing Kanban boards. This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround # Go to the page *⚙ > Manage Apps > Manage Apps* # Search for the Assets plugin and please make sure to select *All Apps* in the dropdown menu on the right # Expand the *Assets plugin*, and then expand the list of its modules  !Screenshot 2022-12-12 at 15.03.27.png|thumbnail! # Look for the module *rlabs-js-bundle-assets-rebrand-onboarding* and disable it !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

Julien Rey made changes - 12/Dec/2022 2:07 PM

Description

Original: h3. Issue Summary Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') on Kanban boards thrown to users not granted with Assets roles This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround # Go to the page *⚙ > Manage Apps > Manage Apps* # Search for the Assets plugin and please make sure to select *All Apps* in the dropdown menu on the right # Expand the *Assets plugin*, and then expand the list of its modules  !Screenshot 2022-12-12 at 15.03.27.png|thumbnail! # Look for the module *rlabs-js-bundle-assets-rebrand-onboarding* and disable it !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

New: h3. Issue Summary Users not granted with Assets roles are getting the error *Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText')* while browsing Kanban boards. This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround # Go to the page *⚙ > Manage Apps > Manage Apps* # Search for the Assets plugin and please make sure to select *All Apps* in the dropdown menu on the right # Expand the *Assets plugin*, and then expand the list of its modules  !Screenshot 2022-12-12 at 15.03.27.png|thumbnail! # Look for the module *rlabs-js-bundle-assets-rebrand-onboarding* and disable it !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

Julien Rey made changes - 12/Dec/2022 2:06 PM

Description

Original: h3. Issue Summary Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') on Kanban boards thrown to users not granted with Assets roles This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround As a workaround go to Manage Apps menu, expand Assets plugin and the related modules. Look for *rlabs-js-bundle-assets-rebrand-onboarding.js* and disable it:  !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

New: h3. Issue Summary Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') on Kanban boards thrown to users not granted with Assets roles This is reproducible on Data Center: *Yes* This is reproducible on Server (standalone Assets 8.10.13 version): *Yes* h3. Steps to Reproduce  # Create a Kanban project with at least one board  # Grant a non-admin software user with permission to access the project and the Kanban board.  # Remove *jira-software-users/jira-core-users* group from *Object Schema Users* roles for any Insight Object Schema so the user is not able to view the *Assets* menu.  # Login with the above user and browse the Kanban board.  # Observe the javascript exception thrown out: {code:java} Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') {code}  !Screenshot 2022-10-31 at 15.01.46.png|thumbnail! Following WARN is observed into logs: {code:java} /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type. {code} h3. Expected Results Kanban board should render normally. h3. Actual Results Kanban board render with javascript exception. h3. Workaround # Go to the page *⚙ > Manage Apps > Manage Apps* # Search for the Assets plugin and please make sure to select *All Apps* in the dropdown menu on the right # Expand the *Assets plugin*, and then expand the list of its modules  !Screenshot 2022-12-12 at 15.03.27.png|thumbnail! # Look for the module *rlabs-js-bundle-assets-rebrand-onboarding* and disable it !Screenshot 2022-10-31 at 15.17.17.png|thumbnail! h3. Notes * The issue is not reproducible in *Firefox* for the DC version.

Julien Rey made changes - 12/Dec/2022 2:05 PM

Attachment

New: Screenshot 2022-12-12 at 15.03.27.png [ 431880 ]

Daria Shatsylo (Inactive) made changes - 12/Dec/2022 2:05 PM

Remote Link

New: This issue links to "Page (Atlassian Documentation)" [ 713350 ]

dromanenko (Inactive) made changes - 06/Dec/2022 5:19 PM

Resolution		New: Done [ 17 ]
Status	Original: Waiting for Release [ 12075 ]	New: Closed [ 6 ]

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