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  1. Jira Service Management Data Center
  2. JSDSERVER-12124

Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') on Kanban boards thrown to users not granted with Assets roles


      Issue Summary

      Users who not granted Assets roles are getting the error Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText') while browsing Kanban boards.


      This is reproducible on Data Center: Yes
      This is reproducible on Server (standalone Assets 8.10.13 version): Yes

      Steps to Reproduce

      1. Create a Kanban project with at least one board
      2. Grant a non-admin software user with permission to access the project and the Kanban board.
      3. Remove jira-software-users/jira-core-users group from Object Schema Users roles for any Insight Object Schema so the user is not able to view the Assets menu.
      4. Login with the above user and browse the Kanban board.
      5. Observe the javascript exception thrown out:
        Exception: Uncaught TypeError: Cannot read properties of null (reading 'innerText')

      Following WARN is observed into logs:

      /secure/RapidBoard.jspa [c.a.j.plugin.editor.RteDataProvider] "jira.rich.editor.content" context supports only CSS resources, please review atlassian-plugin.xml, some <resource> or <dependency> is including different resource type.

      Expected Results

      Kanban board should render normally.

      Actual Results

      Kanban board render with javascript exception.


      1. Go to the page ⚙ > Manage Apps > Manage Apps
      2. Search for the Assets plugin and please make sure to select All Apps in the dropdown menu on the right
      3. Expand the Assets plugin, and then expand the list of its modules
      4. Look for the module rlabs-js-bundle-assets-rebrand-onboarding and disable it


      • The issue is not reproducible in Firefox for the DC version.

            Unassigned Unassigned
            tmarchionni@atlassian.com Tiziana Marchionni
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