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  1. Jira Service Management Data Center
  2. JSDSERVER-12072

Example Summary - Step 2 : Missing alt attribute for image.

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      Issue Summary

      The image of user avatar missing empty alt attribute.

      Steps to Reproduce

      1. Navigate to the "Help Center" and activate it.
      2.  Navigate to the main content and activate any link from the "Get IT Help", "Set up VPN to the office", etc options.
      3.  Complete all the required fields and click on the "Create" button.
      4. Navigate to the user present under the "Share with" section.
      5. Observe that an empty "alt" attribute is not provided.

      Actual Results

      The image is missing an empty alt attribute.  the web page whether any alternate text is specified or not. An empty ‘alt’ attribute of a the image enables the screen reader to skip the image.

      Expected Results

      Specify an empty "alt" attribute such as alt ="" or {{alt }} for the mentioned image as alternative link text is available foe the image.

      <img src="https://www.gravatar.com/avatar/dac3582b036e18b911d98494b925c9b7?d=mm&amp;s=24" alt="">

      Screenshot

      Workaround

      Not Available

      Bug Ref: 744696

      Bulldog Ref:

        1. QA SDSERVER-12072.png
          QA SDSERVER-12072.png
          653 kB
        2. Screenshot 2022-11-09 at 6.34.14 PM.png
          Screenshot 2022-11-09 at 6.34.14 PM.png
          430 kB

            [JSDSERVER-12072] Example Summary - Step 2 : Missing alt attribute for image.

            Matthew Brennan made changes -
            Labels Original: 1.1.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-high-priority ax-jsm ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical sprint2 New: 1.1.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-critical ax-critical-priority ax-dev-ready ax-high-priority ax-jsm ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical sprint2
            Matthew Brennan made changes -
            Labels Original: 1.1.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-high-priority ax-jsm ax-platform-dc ax-qa-prioritised ax-qa-verified ax-vpat-critical sprint2 New: 1.1.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-high-priority ax-jsm ax-platform-dc ax-qa ax-qa-prioritised ax-qa-verified ax-vpat-critical sprint2
            Satej Mirpagar made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Oleksandr Stoliar made changes -
            Sprint Original: JSM Sprint 1, JSM Sprint 2, JSM Sprint 3, JSM Sprint 4 [ 6985, 7016, 7035, 7042 ] New: JSM Sprint 1, JSM Sprint 2, JSM Sprint 3, JSM Sprint 4, JSM Sprint 5 [ 6985, 7016, 7035, 7042, 7051 ]
            Oleksandr Stoliar made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 735990 ]
            Oleksandr Stoliar made changes -
            Sprint Original: JSM Sprint 1, JSM Sprint 2, JSM Sprint 3 [ 6985, 7016, 7035 ] New: JSM Sprint 1, JSM Sprint 2, JSM Sprint 3, JSM Sprint 4 [ 6985, 7016, 7035, 7042 ]
            Vladyslav Pavlik (Inactive) made changes -
            Labels Original: 1.1.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-high-priority ax-jsm ax-platform-dc ax-qa-prioritised ax-qa-verified ax-vpat-critical New: 1.1.1 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-bug ax-dev-ready ax-high-priority ax-jsm ax-platform-dc ax-qa-prioritised ax-qa-verified ax-vpat-critical sprint2
            Oleksandr Stoliar made changes -
            Sprint Original: JSM Sprint 1, JSM Sprint 2 [ 6985, 7016 ] New: JSM Sprint 1, JSM Sprint 2, JSM Sprint 3 [ 6985, 7016, 7035 ]
            Vladyslav Pavlik (Inactive) made changes -
            Fix Version/s New: 5.7.0 [ 104602 ]
            Vladyslav Pavlik (Inactive) made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]

              b8e0a7539c64 Vladyslav Pavlik (Inactive)
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: