• Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In the customer portal if a request can not be created because in the workflow there are a validation not meet. It shows a generic error. I would like to see the custom error message provided by the validator....

      Update as of 21 May 2015

      Hi everyone,

      Just to give you a quick update: we've been monitoring this suggestion and understand that this is not the ideal situation. This is not on our short-term roadmap and we'll come back to it later.
      Cheers,
      The JIRA Service Desk team

            [JSDSERVER-1196] Error message of a validator

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012148 ] New: JAC Suggestion Workflow 3 [ 3649614 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665936 ] New: JAC Suggestion Workflow [ 3012148 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322321 ] New: Confluence Workflow - Public Facing v4 [ 2665936 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052682 ] New: JSD Suggestion Workflow - TEMP [ 2322321 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048665 ] New: JSD Suggestion Workflow [ 2052682 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279553 ] New: JSD Suggestion Workflow - TEMP [ 2048665 ]
            jonah (Inactive) made changes -
            Description Original: In the customer portal if a request can not be created because in the workflow there are a validation not meet. It shows a generic error. I would like to see the custom error message provided by the validator....

            {panel:title=Update as of 21 May 2015|bgColor=#f5f5f5}
            Hi everyone,

            Just to give you a quick update: we've been monitoring this suggestion and understand that this is not the ideal situation. This is not on our short-term roadmap and we'll come back to it later.
            Cheers,
            The JIRA Service Desk team
            {panel}
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1196].
              {panel}

            In the customer portal if a request can not be created because in the workflow there are a validation not meet. It shows a generic error. I would like to see the custom error message provided by the validator....

            {panel:title=Update as of 21 May 2015|bgColor=#f5f5f5}
            Hi everyone,

            Just to give you a quick update: we've been monitoring this suggestion and understand that this is not the ideal situation. This is not on our short-term roadmap and we'll come back to it later.
            Cheers,
            The JIRA Service Desk team
            {panel}
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1196 [ JSDCLOUD-1196 ]
            Andy Nguyen (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Andy Nguyen (Inactive) made changes -
            Link New: This issue duplicates JSD-1638 [ JSD-1638 ]

              Unassigned Unassigned
              9210bea41fa2 mahernandezp
              Votes:
              6 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: