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  1. Jira Service Management Data Center
  2. JSDSERVER-11917

Collapsing a comment under Insight object schema view renders html tags in the collapse comment text

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      Issue Summary

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Open an object details view for an object under Insight's object schema view
      2. Add several comments for the object
      3. Collapse one of the comments

      Expected Results

      Collapsed comment should not render any HTML markups to the end user.

      Also, collapsed comment should finish within one line & ellipsis at the end if overflown.

      Actual Results

      Collapsed comment gets rendered with visible HTML markups (e.g. `<p>`) to the end user.

      Collapsed comment actually still gets wholly rendered, wrapping to multiple lines to the end user.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. collapsed-insight-object-comment-with-html-tags.png
          56 kB
          Martin Ma

            [JSDSERVER-11917] Collapsing a comment under Insight object schema view renders html tags in the collapse comment text

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              Unassigned Unassigned
              mma Martin Ma
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                Created:
                Updated: