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  1. Jira Service Management Data Center
  2. JSDSERVER-11888

The Mail Handler creates tickets from incoming emails in the wrong projects

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    • 2.6
    • Low

      The mail handler in Jira Service Management (JSM) Server and Data Center 4.22.5 incorrectly maps new incoming emails to the wrong JSM project, instead of the project linked to the mailbox the mails were sent to. If JSM is configured to process emails and create tickets in a restricted-access project, it may incorrectly create tickets in a widely accessible project, resulting in information disclosure.

      Affected version

      • 4.22.5

      Fixed versions

      • 4.22.x >= 4.22.6

            [JSDSERVER-11888] The Mail Handler creates tickets from incoming emails in the wrong projects

            Security Metrics Bot added a comment -

            This is an independent assessment and you should evaluate its applicability to your own IT environment.

            CVSS v3 score: 2.6 => Low severity

            Exploitability Metrics

            Attack Vector Network
            Attack Complexity High
            Privileges Required Low
            User Interaction Required

            Scope Metric

            Scope Unchanged

            Impact Metrics

            Confidentiality Low
            Integrity None
            Availability None

            https://asecurityteam.bitbucket.io/cvss_v3/#CVSS:3.0/AV:N/AC:H/PR:L/UI:R/S:U/C:L/I:N/A:N

            Security Metrics Bot added a comment - This is an independent assessment and you should evaluate its applicability to your own IT environment. CVSS v3 score: 2.6 => Low severity Exploitability Metrics Attack Vector Network Attack Complexity High Privileges Required Low User Interaction Required Scope Metric Scope Unchanged Impact Metrics Confidentiality Low Integrity None Availability None https://asecurityteam.bitbucket.io/cvss_v3/#CVSS:3.0/AV:N/AC:H/PR:L/UI:R/S:U/C:L/I:N/A:N

              Unassigned Unassigned
              security-metrics-bot Security Metrics Bot
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                Created:
                Updated:
                Resolved: