Issue Summary
Insight Object Detail View doesn't show Connected tickets which are resolved, even if a custom filter which includes resolved tickets is used
This is reproducible on Data Center: Yes
Steps to Reproduce
- Create an ObjectSchema with Insight Objects
- Create an Insight custom Field and assign values to the Insight Custom Field for a couple of issues
- Save a JQL Filter to show ALL these issues, regardless of their Status / Resolution, e.g. Reporter = currentUser()
- Close one of the issues and leave the other unresolved
- Now try to view the list of Issues connected to the objects in the Insight Object Detail View
- Switch the Filter from Unresolved to the saved filter from step 3
Expected Results
Both Open and closed issues are displayed in Insight Object Detail View
Actual Results
Only open tickets are displayed in Insight Object Detail View
whereas when we click on the object and open it, we can see both Open and Closed tickets.
Workaround
Click on the object and check the "Connected Issues" tab to view both Open and Closed tickets
Bug
Low
