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Suggestion
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Resolution: Low Engagement
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None
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None
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2
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
As in summary,
We are currently managing the product bugs, improvements and new feature requests along the support calls.
When we are ready with a version of our product, we distribute release notes using links to the issues which have been fixed in that release.
With the introduction of SD, we can't do that anymore, cause customers have no access to these issues.
This feature would allow us to publish 'public' issues anonymously.
- relates to
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JSDCLOUD-1183 As a release manager, I want to be able to provide access to 'public' issues to any user, such that I can include a link to the issue in the release notes
- Closed
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JSDSERVER-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center