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  1. Jira Service Management Data Center
  2. JSDSERVER-11757

Print Labels from ObjectSchema view doesn't work on Chrome

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.20.6
    • Assets - Core experiences

      Issue Summary

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Create a sample ObjectSchema
      2. Navigate to ObjectSchema -> Bulk Actions -> Print Labels
      3. Choose Print after selecting the template
      4. Print Preview loads with many objects without QR code

      Expected Results

      • Print should contain all the necessary details for all the objects including QR code

      Actual Results

      • QR codes are missing for many objects

      Workaround

      • This works in Firefox
        OR
      • Use "Search for objects" bulk menu to print labels:
        • Go to Insight > Search for objects
        • Filter the assets with IQL > Bulk > Print labels
        • The overview will give the exact look of the printout > click Print > modify the print dialog settings if needed.

            [JSDSERVER-11757] Print Labels from ObjectSchema view doesn't work on Chrome

              Unassigned Unassigned
              4a39baba09d4 Nikhil Janardhanan
              Affected customers:
              8 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: