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  1. Jira Service Management Data Center
  2. JSDSERVER-11754

Add browse button when responding to customer

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      In the comments section of the issue, it is possible to browse for an attachment

      However, while assigning the issue, in the "Respond to customer" tab, there is no such button

      It is possible to refer to a previously uploaded attachment from the comments section, but there is no possibility to upload a file directly while responding to a customer.

      Having the browse button on the assign screen would make the replying to customers faster.

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              Unassigned Unassigned
              c7b002e7cb65 Kristaps Vilcāns
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                Created:
                Updated: