Issue Summary

Content newly appeared is not automatically announced.
Element Name: Please enter 1 more character

Location of the element: Raise this request on behalf of field->activate it

Issue details: Suggested search/default suggestion available on combo box is not being announced automatically.

Note: Similar issue observed on Approvers field, Affected server field.

Tested URL

https://instenv-5971-nizh.instenv.atl-test.space/servicedesk/customer/portal/1/create/35

Steps to Reproduce

1. Step 1

Actual Results

Actual results

Expected Results

Fix Information
RULE :
Automatic update/change in content MUST be programmatically determined through role or properties such that they can be presented to the user by assistive technologies.

HOW TO FIX:
Fix this issue by using ONE of the following techniques:
1. Set focus to the interstitial message: https://dequeuniversity.com/class/dynamic-updates2/notify-users/move-focus
2. Announce the interstitial message via an ARIA live region: https://dequeuniversity.com/class/dynamic-updates2/notify-users/aria-live

REFERENCE:
Deque University: https://dequeuniversity.com/class/dynamic-updates2/ajax/interstitial

BACKGROUND:
When the user requests an action that will take a long time to complete, such as searching for airline tickets, it is common to present an interstitial or intermediate page to users as a way to confirm that the link worked and that the results are coming if they wait. Screen readers and other assistive technology users need that same kind of confirmation. Moving focus to the interstitial message benefits both screen reader users and screen magnification users.

Screenshot

Screen Recording

screen recording

Workaround

workaround

Bug Ref: 744596

Bulldog Ref: JSMDC-12715