-
Bug
-
Resolution: Fixed
-
Low
-
4.20.0
-
Severity 2 - Major
-
Issue Summary
Content newly appeared is not automatically announced.
Element Name: Please enter 1 more character
Location of the element: Raise this request on behalf of field->activate it
Issue details: Suggested search/default suggestion available on combo box is not being announced automatically.
Note: Similar issue observed on Approvers field, Affected server field.
Tested URL
https://instenv-5971-nizh.instenv.atl-test.space/servicedesk/customer/portal/1/create/35
Steps to Reproduce
- Step 1
Actual Results
Actual results
Expected Results
Fix Information
RULE :
Automatic update/change in content MUST be programmatically determined through role or properties such that they can be presented to the user by assistive technologies.
HOW TO FIX:
Fix this issue by using ONE of the following techniques:
1. Set focus to the interstitial message: https://dequeuniversity.com/class/dynamic-updates2/notify-users/move-focus
2. Announce the interstitial message via an ARIA live region: https://dequeuniversity.com/class/dynamic-updates2/notify-users/aria-live
REFERENCE:
Deque University: https://dequeuniversity.com/class/dynamic-updates2/ajax/interstitial
BACKGROUND:
When the user requests an action that will take a long time to complete, such as searching for airline tickets, it is common to present an interstitial or intermediate page to users as a way to confirm that the link worked and that the results are coming if they wait. Screen readers and other assistive technology users need that same kind of confirmation. Moving focus to the interstitial message benefits both screen reader users and screen magnification users.
Screenshot
Screen Recording
screen recording
Workaround
workaround
Bug Ref: 744596
Bulldog Ref: JSMDC-12715
- is blocked by
-
JSMDC-12715 You do not have permission to view this issue
- is resolved by
-
[JSDSERVER-11705] Example Summary - Step 1 : Content newly appeared is not automatically announced.
| Remote Link | Original: This issue links to "A11Y-181 (Bulldog)" [ 931306 ] | New: This issue links to "A11Y-181 (JIRA Server (Bulldog))" [ 931306 ] |
| Fix Version/s | New: 10.0.1 [ 109016 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Status | Original: Gathering Impact [ 12072 ] | New: In Progress [ 3 ] |
| Remote Link | New: This issue links to "A11Y-181 (Bulldog)" [ 931306 ] |
| Labels | Original: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready | New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-jsmdc-helpcenter ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Labels | Original: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready | New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready |
| Labels | Original: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready | New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready |
| Remote Link | New: This issue links to "JSMDC-12715 (JIRA Server (Bulldog))" [ 646638 ] |