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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-117

Ability to query issues by percent of remaining time

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: SLA
    • Labels:
      None
    • UIS:
      5
    • Support reference count:
      1
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      A JQL query on issue currently support querying by elapsed or remaining time but only in absolute values like...
      "Time to response" < remaining(2h)

      That function should also support querying by percent of SLA target. Something like...

      "Time to response" > elapsed( 60% )

      ... which lists issues that has elapsed SLA time of more than 60% of total SLA target on "Time to response".

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              Assignee:
              Unassigned Unassigned
              Reporter:
              emre.toptanci Emre Toptanc─▒ [OBSS]
              Votes:
              24 Vote for this issue
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              12 Start watching this issue

                Dates

                Created:
                Updated:

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