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  1. Jira Service Management Data Center
  2. JSDSERVER-11669

Object overview modal with tree mode graph : Button does not have a role.

      Issue Summary

      The button does not have a role.

      Element name:

      • Employees
      • oracledb-11g-prod
      • Operating System
      • Memory
      • CPU
      • Network Interface
      • Business services

      Location of the elements: Buttons, in the tree view image, in the "Tree" view, in the "Object overview" modal.

      Steps to reproduce:
      1. Click on the "oracledb-11g-prod" button, just beside the "Affected Server:" text, in the "Can we get this server request approved?" page.
      2. Then the "Object Overview" modal will display.
      3. Click on the "Show graph" icon button.
      4. Click on the "Tree" button. Then the graph will display in the tree view.

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/projects/JSM/queues/custom/31/JSM-111

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Fix Information
      RULE :
      The reading and navigation order MUST be logical and intuitive.

      HOW TO FIX:
      Fix this issue by using ONE of the following techniques:
      1. Ensure that added or updated content is, in the DOM, below the element or event that triggered the change.

      2. Thoughtfully manage programmatic focus within the workflow so screen reader users are made aware of new or updated content without disrupting the user's overall workflow / reading order.

      REFERENCE:
      Deque University: https://dequeuniversity.com/class/semantic-structure2/within-pages/order

      BACKGROUND:
      People who are blind cannot see when content is dynamically added or updated in a page. If content is changed above or in a location remote from a screen reader user's point of reference, they may never be aware of the change. Changes of content must be added, in the DOM, below the element or event that triggered the addition, or focus must be thoughtfully managed within the workflow. A screen reader user will then encounter the changed information in the natural reading order or work flow of the content.

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 745139

      Bulldog Ref: JSMDC-12549

            [JSDSERVER-11669] Object overview modal with tree mode graph : Button does not have a role.

            Marc Dacanay made changes -
            Labels Original: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955567 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Matthew Brennan made changes -
            Labels Original: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels Original: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Martin Ma made changes -
            Remote Link New: This issue links to "JSMDC-12549 (JIRA Server (Bulldog))" [ 646602 ]
            Matthew Brennan made changes -
            Labels Original: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels New: 4.1.2 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan created issue -

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated: