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Bug
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Resolution: Cannot Reproduce
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Low
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None
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4.22.2
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Severity 2 - Major
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Issue Summary
When the user activates the filter search Combobox, the focus moves inappropriately and the user is not able to access it efficiently.
Tested URL
Steps to Reproduce
- Launch the URL
- In the Insights section, navigate to the main content area where filters for Business Services are present.
- Activate the "Filter Search" field
- Then it will display Some checkboxes under the "Search" field
- Try to interact with the Combobox using Tab and Shift + Tab.
Screenshot
Screen Recording
Screen Recording 2022-05-15 at 7.23.33 PM.mov
Actual Results
Currently, on expanding, the focus is going to the main content and footer section then it's reading expanding content. When keyboard users try to access the filter Combobox, they expect the keyboard focus to move to the beginning of the Combobox content. However, if the keyboard focus moves unexpectedly, it results in users having to navigate throughout in order to access the content.
Expected Results
Ensure that the focus moves to the beginning of the Combobox when users activate it. Additionally, the focus should remain inside the Combobox and should not navigate to the main content area unless the Combobox is closed.
Workaround
Currently, there is no known workaround for this behaviour. A workaround will be added here when available.
Bug Ref: 748652
Bulldog Ref: JSMDC-12833
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![[JIRA Server (Bulldog)]](/images/icons/generic_link_16.png "[JIRA Server (Bulldog)]")
JSMDC-12833
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[JSDSERVER-11639] Business Services/Create Objects : Keyboard focus order is not logical when user activates the filter search combobox
| Resolution | New: Cannot Reproduce [ 5 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
| Resolution | Original: Fixed [ 1 ] | |
| Status | Original: Closed [ 6 ] | New: Needs Triage [ 10030 ] |
| Labels | Original: 2.1.1 2.4.3 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-ready ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox | New: 2.1.1 2.4.3 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-critical ax-critical-priority ax-dev-ready ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox |
| Labels | Original: 2.1.1 2.4.3 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-ready ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox | New: 2.1.1 2.4.3 Accessibility Level-A WCAG21 ax-at-user ax-bug ax-bulldog-bl ax-dev-ready ax-high-priority ax-jsm ax-kb-user ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-vpat-critical ax-windows-chrome ax-windows-firefox |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Story Points | New: 1 |
| Attachment | New: Screen Recording 2023-01-31 at 1.07.36 PM.mov [ 433350 ] |
| Rank | New: Ranked higher |
| Sprint | New: JSM Sprint 2 [ 7016 ] |
| Status | Original: Ready for Development [ 10049 ] | New: In Progress [ 3 ] |