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  1. Jira Service Management Data Center
  2. JSDSERVER-11633

Search Result selection (select any of the options from the search results) : Page <title> does not identify purpose of page and used multiple times for different assets view pages

      Issue Summary

      The <title> element on this page does not identify the contents or purpose of the page and is identical for all the assets view pages.

      Tested URL

      https://instenv-21072-japp.instenv.internal.atlassian.com/secure/insight/assets/ITSMITSM-431 

      Steps to Reproduce

      1. Launch the URL
      2. In the Insights, select any objects those are available, on the Objects schema page.
      3. Keep the screen reader on, and try to load the Assets view page or Search objects page and search for the object to view the Assets page.

      Actual Results

      Identical page title "Insight Search - JIRA" is used for different pages of the website for the Assets view pages and Assets search results view page. This made it difficult for screen reader users to identify the type of information made available on each page.

      Expected Results

      Provide meaningful and unique title for each web page to enable users to identify the web page content.

      eg.

      <title>Insight Search Results - ITSMITSM-431 - InstEnv Jira</title>

      Page title is the first piece of information that a screen reader reads when the page loads. It enables users to identify the page content. Descriptive and meaningful page title gives users a brief idea about the information presented on a web page. Page title is also essential for users with learning disabilities, as it helps them to differentiate one web page from another.

      https://www.w3.org/WAI/WCAG21/Understanding/page-titled.html 

      Screenshot

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available.  

      Bug Ref: 746586

      Bulldog Ref: JSMDC-13206

            [JSDSERVER-11633] Search Result selection (select any of the options from the search results) : Page <title> does not identify purpose of page and used multiple times for different assets view pages

            Satej Mirpagar made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Shova Acharya made changes -
            Fix Version/s New: 5.16.0 [ 107596 ]
            Shova Acharya made changes -
            Assignee New: Shova Acharya [ f8cc0f3bb64f ]
            server-jirasync-bot made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            server-jirasync-bot made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Shova Acharya made changes -
            Status Original: Ready for Development [ 10049 ] New: Short Term Backlog [ 12074 ]
            Matthew Brennan made changes -
            Labels Original: 2.4.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-dev-ready ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa-prioritised ax-windows-chrome ax-windows-firefox New: 2.4.2 Accessibility Level-A WCAG21 ax-at-JAWS ax-at-NVDA ax-at-VO ax-at-user ax-bug ax-bulldog-bl ax-dev-ready ax-high-priority ax-jsm ax-macos-safari ax-platform-dc ax-qa ax-qa-prioritised ax-windows-chrome ax-windows-firefox
            Akhilesh Paradhi (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Ready for Development [ 10049 ]
            Akhilesh Paradhi (Inactive) made changes -
            Description Original: h3. Issue Summary

            The <title> element on this page does not identify the contents or purpose of the page.
            h3. Tested URL

            [https://instenv-21072-japp.instenv.internal.atlassian.com/secure/insight/assets/ITSMITSM-431
            h3. Steps to Reproduce
             # Launch the URL
             # In the Insights, select any objects those are available, on the Objects schema page.
             # Keep the screen reader on, and try to load the Assets view page or Search objects page and search for the object to view the Assets page.

            h3. Actual Results

            Identical page title "Insight Search - JIRA" is used for different pages of the website for the Assets view pages and Assets search results view page. This made it difficult for screen reader users to identify the type of information made available on each page.
            h3. Expected Results

            Provide meaningful and unique title for each web page to enable users to identify the web page content.

            eg.
            {code:java}
            <title>Insight Search Results - ITSMITSM-431 - InstEnv Jira</title>{code}
            Page title is the first piece of information that a screen reader reads when the page loads. It enables users to identify the page content. Descriptive and meaningful page title gives users a brief idea about the information presented on a web page. Page title is also essential for users with learning disabilities, as it helps them to differentiate one web page from another.

            [https://www.w3.org/WAI/WCAG21/Understanding/page-titled.html
            h3. Screenshot
            h3. !Screenshot 2022-05-31 at 6.20.18 PM.png|width=289,height=161!
            h3. Workaround

            Currently, there is no known workaround for this behaviour. A workaround will be added here when available.  

            Bug Ref: 746586

            Bulldog Ref: JSMDC-13206
            New: h3. Issue Summary

            The <title> element on this page does not identify the contents or purpose of the page and is identical for all the assets view pages.
            h3. Tested URL

            [https://instenv-21072-japp.instenv.internal.atlassian.com/secure/insight/assets/ITSMITSM-431
            h3. Steps to Reproduce
             # Launch the URL
             # In the Insights, select any objects those are available, on the Objects schema page.
             # Keep the screen reader on, and try to load the Assets view page or Search objects page and search for the object to view the Assets page.

            h3. Actual Results

            Identical page title "Insight Search - JIRA" is used for different pages of the website for the Assets view pages and Assets search results view page. This made it difficult for screen reader users to identify the type of information made available on each page.
            h3. Expected Results

            Provide meaningful and unique title for each web page to enable users to identify the web page content.

            eg.
            {code:java}
            <title>Insight Search Results - ITSMITSM-431 - InstEnv Jira</title>{code}
            Page title is the first piece of information that a screen reader reads when the page loads. It enables users to identify the page content. Descriptive and meaningful page title gives users a brief idea about the information presented on a web page. Page title is also essential for users with learning disabilities, as it helps them to differentiate one web page from another.

            [https://www.w3.org/WAI/WCAG21/Understanding/page-titled.html
            h3. Screenshot
            h3. !Screenshot 2022-05-31 at 6.20.18 PM.png|width=289,height=161!
            h3. Workaround

            Currently, there is no known workaround for this behaviour. A workaround will be added here when available.  

            Bug Ref: 746586

            Bulldog Ref: JSMDC-13206
            Akhilesh Paradhi (Inactive) made changes -
            Summary Original: Search Result selection (select any of the options from the search results) : Page <title> does not identify purpose of page. New: Search Result selection (select any of the options from the search results) : Page <title> does not identify purpose of page and used multiple times for different assets view pages

              f8cc0f3bb64f Shova Acharya
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: