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  1. Jira Service Management Data Center
  2. JSDSERVER-11631

Search Result selection (select any of the options from the search results) : Frames must have an accessible name

      Issue Summary

      Frames must have an accessible name

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/secure/insight/assets/INITSM-77?v=0

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Fix Information
      RULE :
      Screen reader users MUST be informed when a web page launches an interstitial view, a progress indicator, or enters into a paused or busy state.

      HOW TO FIX:
      Fix this issue by using ONE of the following techniques:
      1. Set focus to the interstitial message: https://dequeuniversity.com/class/dynamic-updates2/notify-users/move-focus
      2. Announce the interstitial message via an ARIA live region: https://dequeuniversity.com/class/dynamic-updates2/notify-users/aria-live

      REFERENCE:
      Deque University: https://dequeuniversity.com/class/dynamic-updates2/ajax/interstitial
      WCAG Understanding document: https://www.w3.org/WAI/WCAG21/Understanding/status-messages

      BACKGROUND:
      When the user requests an action that will take a long time to complete, such as searching for airline tickets, it is common to present an interstitial or intermediate page to users as a way to confirm that the link worked, and that the results are coming if they wait. Screen reader and other assistive technology users need that same kind of confirmation. Moving focus to the interstitial message benefits both screen reader users and screen magnification users.

      Screenshot

      Unable to render embedded object: File () not found.

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 746267

      Bulldog Ref: JSMDC-13222

            [JSDSERVER-11631] Search Result selection (select any of the options from the search results) : Frames must have an accessible name

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              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
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                Created:
                Updated: