Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-11620

Object Overview Modal : Inaccessible by keyboard and no conforming alternative.

XMLWordPrintable

      Issue Description

      When the user tries to navigate to the interactive elements such as “Show open issues”, "Show attachments", "Show attributes", and "Show graph" in the 'Object Overview' dialog, the elements do not receive keyboard support.

      Steps to Reproduce

      1. Launch URL https://instenv-19536-ipiz.instenv.internal.atlassian.com/browse/IOP-9
      2. Activate the 'oracledb-11g-prod' button beside the 'affected server:' in the details section.
      3. The 'Object Overview' dialog will pop up.
      4. try navigating to the “Show open issues”, "Show attachments", "Show attributes", and "Show graph" interactive elements.
      5. Observe that the interactive elements do not receive keyboard focus.

      Screenshot

       

      Screen recording

      Screen Recording 2022-05-26 at 5.44.38 PM.mov

      Actual Behaviour

      When a user is navigating the elements of the 'Object overview' dialog, the keyboard focus does not move to the “Show open issues”, "Show attachments", "Show attributes", and "Show graph" interactive elements. As a result screen reader and keyboard-only users will miss out on important functionality.

      Expected Result

      When a user is accessing a web page, the focus should move to all interactive elements. Make sure to modify the scripts associated with the mentioned interactive elements to ensure that it is accessible for keyboard-only users.

      Workaround

      Currently, there is no workaround available.

      Bug Ref: 744428

      Bulldog Ref: JSMDC-12535

        1. key12.png
          607 kB
          Athul Sudhan
        2. Screen Recording 2022-05-26 at 5.44.38 PM.mov
          14.10 MB
          Vijay Nair
        3. Screen Recording 2022-07-29 at 2.28.52 PM.mov
          10.76 MB
          Athul Sudhan
        4. Screenshot 2022-05-26 at 5.43.34 PM.png
          564 kB
          Vijay Nair

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: